How to add a custom email server to Hotter

You can use any custom email servers to send emails with Hotter.

To manage your email accounts, go to the SettingsEmail Accounts section.

Click Add an Email Account and select the Custom option.

Now, fill in the required fields (find the description of all fields below). When done, press the TEST button to check if our system is able to connect to your server using the credentials your provided. If something went wrong, please recheck credentials or contact or the system administrator.

Email campaign - email accounts

Hotter requires both reading and sending to your email account. We use sending functions to send your email campaigns and reading functions to automatically check the replies from leads as well as bounces, out-of-office replies and other lead activities.

Email — an email address on this mail server in standard format ([email protected])

Sender name — this name will be used in FROM fields in all future outgoing emails.

Receiving emails section (IMAP)

IMAP server — your remote IMAP web server IP or URl

IMAP port — your server IMAP port. Usually 143 for Non-Encrypted connections, 143 or 993 for SSL/TLS.

User name — your username (login) on IMAP server.

Password — your password on IMAP server.

Enable SSL — enable SSL technology (encrypted connection, if supported by your server).

Sending emails section (SMTP)

SMTP server — your remote SMTP web server IP or URl

SMTP port — your server SMTP port. Usually 25 or 587 for Non-Encrypted connections, 465 or 587 for SSL/TLS.

User name — your username (login) on SMTP server.

Password — your password on SMTP server.

Enable SSL — enable SSL technology (encrypted connection, if supported by your server).


Have questions? Contact us: [email protected]

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